Legal / Last updated 15 July 2026

Privacy & cookie notice

This notice explains how Henry's Windows LTD uses personal information received through website enquiries and how this website uses local storage and similar technologies.

Who is responsible for your information

Henry's Windows LTD is responsible for the personal information described in this notice. You can contact us at 155 Pitshanger Lane, Ealing, London, W5 1RH, by email at info@henrywindows.co.uk, or by telephone on 07438 401517.

Information we receive

When you send an estimate enquiry, we may receive your name, address, telephone number, email address, project subject and message. The website prepares this information in your email application; it does not send or store the form on a web server.

How we use enquiry information

We use enquiry details to reply, arrange surveys, prepare quotations, plan work and provide installation or aftercare. We do not sell personal information. We only share it where necessary to provide the requested service, meet a legal obligation or protect legitimate business interests.

Lawful basis and retention

We generally use enquiry information to take steps at your request before entering into a contract, to perform a contract, or for legitimate interests in managing customer enquiries and services. We retain correspondence only for as long as reasonably needed for the enquiry, project, warranty, accounting and legal obligations.

Website storage and cookies

This website uses local browser storage for your cookie preference. It also records privacy-friendly aggregate traffic statistics without advertising cookies. Internet addresses are not stored; they are converted temporarily into a rotating daily identifier used only to estimate unique visits.

Your rights

Depending on the circumstances, you may ask for access to your personal information, correction, deletion, restriction, objection or a portable copy. You may also complain to the UK Information Commissioner's Office. Contact us first if you would like us to review how your information has been handled.

Changes to this notice

We may update this notice when the live website, contact process or storage technologies change. The date at the top shows the latest revision.